Terms of Service

Welcome to NoFee.restaurant. These Terms of Service ("Terms") govern your access to and use of the websites, mobile applications, dashboards, public restaurant pages, ordering tools, ambassador program, payment processing, and all related services (collectively, the "Service") provided by NoFee LLC("NoFee", "we", "us", or "our"), with principal office at 9100 Conroy Road, Suite 200, Windermere, FL 34786, United States.

By accessing or using the Service, creating an account, placing an order, or signing up as a Restaurant, Customer, or Ambassador, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. If you accept these Terms on behalf of a business (such as a restaurant), you represent that you have authority to bind that business.

2. Account Types

2.1 Restaurant Accounts

Restaurants subscribe to NoFee to receive a digital menu, direct online ordering, payment processing, and order notifications. Restaurants represent that they (a) operate a legal food-service business, (b) hold all required licenses, permits, and certifications, and (c) comply with all applicable food-safety, tax, labor, and consumer protection laws.

2.2 Customer Accounts

Customers place orders on Restaurant public pages. Customers are solely responsible for the accuracy of the information provided (delivery address, contact info) and for paying for orders placed.

2.3 Ambassador Accounts

Ambassadors join the NoFee Rewards program to refer Restaurants. Use of the program is also governed by the Rewards Program Terms.

3. Fees and Subscription

• NoFee charges Restaurants a flat monthly subscription fee. Current pricing is displayed on the public pricing page.
• NoFee charges 0% commission on Restaurant orders. Payment processor fees (e.g., Stripe) still apply and are paid directly to the processor.
• Subscription fees are billed in advance and are non-refundable except as described in our Refund Policy.
• NoFee may change pricing with at least 30 days' advance notice. Continued use after a price change constitutes acceptance.

4. Payments & Money Flow

Customer payments for orders are processed by third-party payment processors (e.g., Stripe) and flow directly to the Restaurant's connected payment account. NoFee does not hold customer funds, does not act as a merchant of record, and is not party to the sales contract between Customer and Restaurant. Disputes regarding orders, refunds, food quality, delivery, or product safety are solely between the Customer and the Restaurant.

5. Acceptable Use

You agree not to, and not to permit any third party to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose;
• Sell or attempt to sell illegal items (controlled substances, weapons, stolen goods, counterfeit products);
• Create fake Restaurant accounts to manipulate the Rewards program;
• Reverse engineer, scrape, crawl, or copy the Service;
• Upload malicious code, spam, or content that infringes intellectual property or violates privacy;
• Harass, abuse, or harm other users.

We may suspend or terminate accounts that violate this section, with or without notice.

6. Intellectual Property

All trademarks, logos, software, designs, and content provided by NoFee remain the exclusive property of NoFee LLC. Restaurants retain ownership of their menu data, photos, and business information; by uploading, Restaurants grant NoFee a worldwide, royalty-free license to host, display, and distribute such content for the purpose of operating the Service.

7. Third-Party Services

The Service integrates with third-party services (Stripe for payments, Twilio for SMS/WhatsApp, Sentry for error monitoring, and others). Use of those services is subject to their own terms and privacy policies. NoFee is not responsible for third-party outages, errors, or policy changes.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or accuracy. NoFee does not warrant that the Service will be uninterrupted, error-free, or secure.

9. Limitation of Liability

To the maximum extent permitted by law, NoFee LLC, its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability shall not exceed the amounts you paid to NoFee in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless NoFee LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

You may cancel your account at any time from the dashboard. NoFee may suspend or terminate accounts at our discretion for violations of these Terms. Upon termination, your right to use the Service immediately ceases; provisions that by their nature should survive (e.g., IP, disclaimers, limitation of liability, indemnification) will survive termination.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction there. You and NoFee each waive any right to a jury trial.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or in-app banner at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

14. Contact

For any questions about these Terms, contact us at support@nofee.restaurant.